(a) Cancellation & Refund Charges: Our cancellation policy purely works on settlement schedule. Irrespective of payment priority, we charge 2.5% flat cancellation & refund charges, when you use our services as registered user. (b) Cancellation & Refund Terms: Cancellation is only possible if payment settlement from our payment gateway / bank has not taken place. Once the settlement has been initiated by our Bankers / Online Payment system, we will not be able to cancel the transaction request.